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Transactional Terms and Conditions

1. Who We Are

This is the website of Portobello Books Ltd, of Twelve Addison Avenue, Holland Park, London W11 4QR, registered in England as a company, number 02982111. Contact mail@portobellobooks.com or +44 20 7605 1380 for further information.

2. Pricing and Availability

We reserve the right to withdraw any books from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Such refusals will include but not be limited to sales that would breach territorial copyright.

3. Cancellations

You have the right to cancel your order at any time before you receive the products you ordered, by contacting us on 020 7605 1380 if calling from within the UK or +44 20 7605 1380 if calling from overseas. If these Products have already been assigned or dispatched when you contact us, you may return them within 7 days of receipt of delivery to receive a full refund.

4. Returns and Exchanges

If you are in any way unhappy with your goods you may send them back for an exchange or a full refund to the address above in 1 within seven working days of their arrival. Returned books must be in unused, pristine condition.
Please note that your statutory rights are not affected.
We aim to process all returns within 48 hours of their reaching us.

5. Currency

We conduct all our pricing and transactions in pounds sterling (GBP).

6. Delivery

We will get your purchased goods to you as soon as is possible.

7. Postal Charges

We use Royal Mail postal services. Their postal rates, which we apply to all transactions, are available for inspection here: http://www.royalmail.com/portal/rm/jump2?catId=400023&mediaId=11200122